Using Fiddler for internet troubleshooting
| Date: |
11th December 2009 |
| Product/Release: |
LANSA for the Web |
| Abstract: |
Instructions
performed to attain the Fiddler trace details for troubleshooting |
| Submitted By: |
LANSA Technical Support |
Description:
Fiddler runs on your PC, monitoring all traffic between your web browser and the
internet. LANSA Technical Support may ask you to follow the instructions below to produce a Fiddler trace file as part of the problem resolution.
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Does it have to be installed?
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Yes. From http://www.fiddler2.com/fiddler2/version.asp
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How you turn it on?
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Run the Fiddler application on the same PC as the browser.
To start capturing traffic select Capture Traffic from the File menu.
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How you turn stop it?
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Deselect Capture Traffic from the File menu or close the Fiddler application.
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How is it typically used to isolate problems?
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- Open your web browser and clear your browser cache (to completely clear the IE8 cache review this tip)
- Close your web browser.
- Start Fiddler and turn on the Capture Traffic option.
- Reproduce the problem in your web browser.
- In Fiddler - select File > Save -> All Sessions
- Send the resulting .saz (Session Archive) file to support.
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