LANSA Help Desk
LANSA help desk support is currently available in North
America, Australia, UK, France, Benelux and
Austria/Germany/Switzerland regions. In other countries please
contact your LANSA distributor directly.
Request
support using an online
form
Read Improving Issue
Resolution Times
Read the scope of Technical Support
Regional Help Desk contact details
| AMERICAS |
ASIA PACIFIC |
EMEA: UK
BENELUX
FRANCE GERMANY |
 Americas
For best service, please utilize the
support portal
(password required).
Support office is attended Monday through Friday 8:30 am to
5:00 pm CT. After hours urgent requests by phone are routed via
pager and returned within one hour.
Asia
Pacific
Support office is attended Monday through Friday
9:00 am to 5:30 pm Eastern Time.
After hours you may leave a message on the voice mail system.
EMEA
United Kingdom
Support office is attended Monday through Friday 8:30 am to
5:00 pm GMT.
After hours you may leave a message on the voice mail system.
Benelux
Support office is attended Monday through Friday 8:30 am to
5:00 pm. If you plan to work evenings or weekends, you can
arrange for support staff to be available on standby.
France
Le support est joignable du Lundi au Vendredi de 9h00 à 12h30
et 14h00 à 18h00.
Deutschland
Montags bis Freitags von 08:30 Uhr bis 17:00 Uhr.
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